Customer Service in Childcare is not your regular Service delivery. Childcare Customers are much more sensitive to everything you do or say. You need to be fully skilled in your service delivery to serve and sustain them.
This Course examines practical tips for Excellent Customer Service methods in Childcare Centres and provides strategies for training participants in client’s service.
Upon successful completion of this course, participants will be able to identify guidelines for excellent customer service and strategies for implementation in a childcare facility.
